Professional Certificate in E-commerce Feedback and Performance Measurement

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The Professional Certificate in E-commerce Feedback and Performance Measurement is a comprehensive course designed to equip learners with essential skills for career advancement in the booming e-commerce industry. This certificate program highlights the importance of collecting, analyzing, and utilizing customer feedback to improve business performance and enhance customer experience.

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AboutThisCourse

In today's digital age, e-commerce businesses rely heavily on data-driven decisions to stay competitive. This course teaches learners how to measure key performance indicators (KPIs), analyze customer feedback, and leverage data analytics tools to optimize e-commerce strategies. Learners will gain hands-on experience in using popular feedback and performance measurement tools, preparing them for in-demand roles such as E-commerce Analyst, Customer Experience Manager, and Feedback Specialist. By completing this course, learners will not only develop a deep understanding of e-commerce feedback and performance measurement but also demonstrate their commitment to continuous learning and staying up-to-date with industry best practices.

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CourseDetails

• E-commerce Feedback Management: Gathering and Analyzing Customer Reviews
• Performance Metrics in E-commerce: Understanding KPIs and Key Terms
• Implementing Surveys and Questionnaires for Customer Feedback
• Analyzing Sales Data and Customer Behavior for Performance Improvement
• Utilizing Social Media for E-commerce Feedback and Performance Measurement
• A/B Testing and Conversion Rate Optimization for E-commerce Success
• Net Promoter Score (NPS) and Its Importance in E-commerce Feedback
• Handling Negative Feedback and Turning It into Positive Outcomes
• Best Practices in E-commerce Feedback and Performance Measurement

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EntryRequirements

  • BasicUnderstandingSubject
  • ProficiencyEnglish
  • ComputerInternetAccess
  • BasicComputerSkills
  • DedicationCompleteCourse

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  • NotAccreditedRecognized
  • NotRegulatedAuthorized
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CourseFee

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FastTrack GBP £140
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AcceleratedLearningPath
  • ThreeFourHoursPerWeek
  • EarlyCertificateDelivery
  • OpenEnrollmentStartAnytime
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StandardMode GBP £90
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FlexibleLearningPace
  • TwoThreeHoursPerWeek
  • RegularCertificateDelivery
  • OpenEnrollmentStartAnytime
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  • FullCourseAccess
  • DigitalCertificate
  • CourseMaterials
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PROFESSIONAL CERTIFICATE IN E-COMMERCE FEEDBACK AND PERFORMANCE MEASUREMENT
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London School of International Business (LSIB)
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05 May 2025
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