Professional Certificate in E-commerce Feedback and Performance Measurement
-- ViewingNowThe Professional Certificate in E-commerce Feedback and Performance Measurement is a comprehensive course designed to equip learners with essential skills for career advancement in the booming e-commerce industry. This certificate program highlights the importance of collecting, analyzing, and utilizing customer feedback to improve business performance and enhance customer experience.
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โข E-commerce Feedback Management: Gathering and Analyzing Customer Reviews
โข Performance Metrics in E-commerce: Understanding KPIs and Key Terms
โข Implementing Surveys and Questionnaires for Customer Feedback
โข Analyzing Sales Data and Customer Behavior for Performance Improvement
โข Utilizing Social Media for E-commerce Feedback and Performance Measurement
โข A/B Testing and Conversion Rate Optimization for E-commerce Success
โข Net Promoter Score (NPS) and Its Importance in E-commerce Feedback
โข Handling Negative Feedback and Turning It into Positive Outcomes
โข Best Practices in E-commerce Feedback and Performance Measurement
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