Global Certificate Social Media Customer Experience
-- ViewingNowThe Global Certificate in Social Media Customer Experience course is a comprehensive program designed to meet the growing industry demand for professionals skilled in social media customer service. This course highlights the importance of leveraging social media platforms to deliver exceptional customer experiences, a key driver for business growth and brand loyalty.
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โข Social Media Customer Experience Strategies
โข Social Listening and Monitoring
โข Building and Managing Online Communities
โข Social Media Customer Support and Engagement
โข Content Creation and Curation for Social Media Customer Experience
โข Social Media Analytics and Metrics for Customer Experience
โข Social Media Policy and Compliance
โข Multi-channel Social Media Customer Experience Management
โข Social Media Customer Experience Crisis Management
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