Certificate in The Art of Listening: Essentials
-- ViewingNowThe Certificate in The Art of Listening: Essentials is a comprehensive course designed to enhance your listening skills, a vital yet often overlooked aspect of communication. This program emphasizes the importance of effective listening in both personal and professional settings, and addresses industry demand for professionals who can truly hear and respond to the needs of clients, colleagues, and stakeholders.
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โข Understanding the Importance of Effective Listening
โข Types of Listeners: Passive, Active, and Critical
โข The Listening Process: Receiving, Understanding, Evaluating, and Responding
โข Barriers to Effective Listening and How to Overcome Them
โข Developing Active Listening Skills
โข Non-Verbal Communication in Listening
โข The Role of Empathy in Effective Listening
โข Listening for Clarity and Accuracy: Summarizing and Paraphrasing
โข The Impact of Effective Listening on Personal and Professional Relationships
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