Executive Development Programme in Transforming Business with Social Listening
-- ViewingNowThe Executive Development Programme in Transforming Business with Social Listening is a certificate course designed to enhance your digital acumen and equip you with the skills to leverage social listening for business success. With the rapid growth of social media, businesses are increasingly relying on social listening to understand their customers and gain a competitive edge.
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โข Unit 1: Introduction to Social Listening for Business Transformation
โข Unit 2: The Power of Social Data for Informed Decision Making
โข Unit 3: Social Listening Tools and Technologies
โข Unit 4: Developing Effective Social Listening Strategies
โข Unit 5: Brand Monitoring and Reputation Management through Social Listening
โข Unit 6: Competitive Analysis and Market Trends using Social Listening
โข Unit 7: Social Listening for Customer Experience and Engagement
โข Unit 8: Social Listening in Crisis Management and Risk Mitigation
โข Unit 9: Social Listening for Product Innovation and Development
โข Unit 10: Measuring Success with Social Listening Metrics
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