Professional Certificate in Crisis Communication & Change Management
-- ViewingNowThe Professional Certificate in Crisis Communication & Change Management is a vital course designed to equip learners with the necessary skills to navigate and manage challenging organizational changes and crises. This program is essential in today's rapidly evolving business landscape, where companies must be prepared to handle unexpected crises and implement significant changes swiftly and effectively.
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Unit 1: Introduction to Crisis Communication & Change Management
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Unit 2: Identifying & Assessing Crisis Situations
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Unit 3: Building a Crisis Communication Plan
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Unit 4: Stakeholder Engagement & Communication in Crisis
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Unit 5: Media Relations during Crisis
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Unit 6: Social Media Management in Crisis
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Unit 7: Change Management Fundamentals
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Unit 8: Leading & Managing Change
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Unit 9: Communicating Change Effectively
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Unit 10: Overcoming Resistance to Change
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