Certificate in Assertiveness & Communication Skills

Name: Certificate in Assertiveness & Communication Skills
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The Certificate in Assertiveness & Communication Skills is a crucial course designed to enhance personal and professional development. In today's fast-paced world, effective communication and assertiveness are highly sought-after skills, leading to better interpersonal relationships and career advancement.

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AboutThisCourse

This course focuses on honing learners' abilities to express their thoughts, feelings, and beliefs in a direct, honest, and appropriate manner. It covers essential communication techniques, such as active listening, clear expression, and non-verbal communication. Additionally, the course addresses conflict resolution strategies, ensuring learners can handle challenging situations with confidence and diplomacy. By the end of this course, learners will have developed a strong foundation in assertiveness and communication skills, making them valuable assets in any industry. These skills are universally applicable, whether in leadership roles, team collaborations, or customer-facing positions, leading to improved job performance, increased self-confidence, and ultimately, greater success in one's career.

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CourseDetails

• Understanding Assertiveness: Defining Assertiveness and its Importance
• Types of Communication: Non-Assertive, Aggressive, and Assertive Communication
• The Assertive Communication Model: A Step-by-Step Guide
• Effective Listening Skills: The Key to Assertive Communication
• Body Language and Tone: How Non-Verbal Communication Impacts Assertiveness
• Handling Conflict Assertively: Strategies and Techniques
• Assertiveness in the Workplace: Building Strong Professional Relationships
• Assertive Communication in Personal Life: Setting Boundaries and Building Healthy Relationships
• Overcoming Obstacles to Assertiveness: Common Challenges and Solutions
• Practice and Feedback: Developing Assertiveness through Real-Life Scenarios

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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DigitalCertificate
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CERTIFICATE IN ASSERTIVENESS & COMMUNICATION SKILLS

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London School of International Business (LSIB)

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05 May 2025

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