Certificate in Market Segmentation & Building a Customer-First Culture
-- ViewingNowThe Certificate in Market Segmentation & Building a Customer-First Culture course is a valuable certification for professionals seeking to enhance their understanding of customer-centric strategies. This course emphasizes the importance of market segmentation, customer needs assessment, and building a strong customer-first culture within an organization.
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โข Market Segmentation Fundamentals
โข Understanding Customer Needs and Wants
โข Targeting and Positioning Strategies
โข Building Customer Personas and Segments
โข Customer Lifetime Value and Segment Profitability
โข Communicating with Different Segments
โข Customer-First Culture: Principles and Practices
โข Implementing a Customer-First Strategy
โข Measuring and Evaluating Customer-First Metrics
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- BasicUnderstandingSubject
- ProficiencyEnglish
- ComputerInternetAccess
- BasicComputerSkills
- DedicationCompleteCourse
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- ThreeFourHoursPerWeek
- EarlyCertificateDelivery
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- TwoThreeHoursPerWeek
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