Executive Development Programme in Agile Customer Insights

Name: Executive Development Programme in Agile Customer Insights
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The Executive Development Programme in Agile Customer Insights is a certificate course designed to empower professionals with the necessary skills to excel in the rapidly evolving business landscape. This programme emphasizes the importance of agile methodologies and customer-centric strategies, which are in high demand across industries.

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AboutThisCourse

By enrolling in this course, learners will gain essential skills in data analysis, customer journey mapping, and rapid experimentation. These skills will enable them to make informed, data-driven decisions and effectively respond to changing customer needs. Furthermore, the course emphasizes the value of cross-functional collaboration and adaptive planning, fostering an agile mindset that is crucial for career advancement in today's dynamic business environment. In summary, this Executive Development Programme in Agile Customer Insights equips learners with the tools and techniques to drive customer-centric innovation, respond to market shifts with agility, and accelerate their career growth.

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CourseDetails

• Agile Methodologies in Customer Insights
• Design Thinking for Customer Experience
• Lean Analytics and Data-Driven Decision Making
• Customer Journey Mapping and Touchpoint Analysis
• User Story Mapping and Prioritization Techniques
• Agile Research and Rapid Experimentation
• Voice of the Customer (VoC) Programs
• Agile Metrics and KPIs for Customer Insights
• Collaborative Leadership and Team Dynamics in Agile Environments

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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EXECUTIVE DEVELOPMENT PROGRAMME IN AGILE CUSTOMER INSIGHTS

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London School of International Business (LSIB)

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05 May 2025

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