Global Certificate Social Media and Crisis Response

Name: Global Certificate Social Media and Crisis Response
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The Global Certificate in Social Media and Crisis Response is a vital course designed to equip learners with the essential skills needed to manage crises in the digital age. With the ever-increasing importance of social media in business and society, there is a growing demand for professionals who can effectively respond to crises through these platforms.

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AboutThisCourse

This course covers the latest strategies, tools, and techniques for managing social media in a crisis. Learners will gain hands-on experience in developing and implementing crisis response plans, monitoring social media channels, and engaging with stakeholders in real-time. They will also learn how to measure the impact of their efforts and adapt their strategies to changing circumstances. By completing this course, learners will be well-prepared to advance their careers in a variety of fields, including public relations, marketing, communications, and emergency management. They will have the skills and knowledge needed to lead their organizations through crises and build trust with stakeholders in a rapidly changing digital landscape.

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CourseDetails

• Unit 1: Introduction to Social Media and Crisis Response
• Unit 2: Social Media Platforms and Crisis Communication
• Unit 3: Developing a Social Media Crisis Response Plan
• Unit 4: Monitoring and Evaluating Social Media during a Crisis
• Unit 5: Best Practices for Social Media Messaging in Crisis Situations
• Unit 6: Stakeholder Engagement and Community Management in Crisis Response
• Unit 7: Legal and Ethical Considerations in Social Media Crisis Response
• Unit 8: Training and Preparing Your Team for Social Media Crisis Management
• Unit 9: Case Studies: Successful Social Media Crisis Response Strategies
• Unit 10: Future Trends and Innovations in Social Media Crisis Response

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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DigitalCertificate
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GLOBAL CERTIFICATE SOCIAL MEDIA AND CRISIS RESPONSE

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London School of International Business (LSIB)

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05 May 2025

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