Executive Development Programme in Engagement Strategy Design

Name: Executive Development Programme in Engagement Strategy Design
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The Executive Development Programme in Engagement Strategy Design is a certificate course that holds immense importance in today's customer-centric world. This programme is designed to meet the growing industry demand for professionals who can create effective engagement strategies, fostering long-term customer relationships and business growth.

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AboutThisCourse

Throughout the course, learners will develop essential skills in customer engagement, strategy design, and data-driven decision-making. By understanding the customer journey and employing design thinking principles, participants will be able to craft compelling engagement strategies that drive customer loyalty and business success. Upon completion, learners will be equipped with the skills necessary to excel in various roles, such as Customer Engagement Manager, Marketing Strategist, or Client Relationship Manager, providing a significant boost to their career advancement opportunities.

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CourseDetails

• Engagement Strategy Development: This unit will cover the basics of creating an effective engagement strategy, including identifying key stakeholders and setting engagement objectives.
• Stakeholder Analysis and Mapping: This unit will focus on analyzing and mapping stakeholders to determine the best approach to engage with them. Primary and secondary keywords will be discussed in detail.
• Digital Engagement Channels: This unit will explore various digital engagement channels such as social media, email, and webinars, and discuss how to effectively use them to engage with stakeholders.
• Measuring Engagement: This unit will cover various metrics and tools to measure the success of engagement strategies, including surveys, focus groups, and analytics tools.
• Communication Strategies for Engagement: This unit will focus on effective communication strategies for engaging with stakeholders, including messaging, tone, and frequency.
• Building Trust and Credibility: This unit will discuss the importance of building trust and credibility with stakeholders and provide tips and best practices for doing so.
• Overcoming Barriers to Engagement: This unit will explore common barriers to engagement and provide strategies for overcoming them, such as language barriers, cultural differences, and logistical challenges.
• Case Studies in Engagement Strategy Design: This unit will examine real-world examples of successful engagement strategy design and discuss the key takeaways from each case study.

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EntryRequirements

BasicUnderstandingSubject
ProficiencyEnglish
ComputerInternetAccess
BasicComputerSkills
DedicationCompleteCourse

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FastTrack GBP £140

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AcceleratedLearningPath

ThreeFourHoursPerWeek
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StandardMode GBP £90

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FlexibleLearningPace

TwoThreeHoursPerWeek
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EXECUTIVE DEVELOPMENT PROGRAMME IN ENGAGEMENT STRATEGY DESIGN

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London School of International Business (LSIB)

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05 May 2025

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