Global Certificate in Assertiveness in the Workplace
-- ViewingNowThe Global Certificate in Assertiveness in the Workplace is a crucial course designed to empower professionals with the ability to express themselves effectively while maintaining positive relationships. This certification course highlights the significance of assertiveness in the modern workplace, where clear communication and self-confidence are highly valued.
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⢠Understanding Assertiveness: Definition, Benefits and Importance
⢠Recognizing Assertive, Aggressive, and Passive Behaviors
⢠Effective Communication Techniques for Assertiveness
⢠Strategies for Setting Boundaries and Saying No Politely
⢠Building Confidence and Overcoming Fear of Conflict
⢠Active Listening and Empathy in Assertive Communication
⢠Dealing with Difficult People and Conflict Resolution
⢠Negotiation and Influence Skills for Assertive Professionals
⢠Implementing Assertiveness in Emails and Written Communications
⢠Maintaining Professionalism and Assertiveness in Diverse Workplaces
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