Masterclass Certificate in Hotel QA & Customer Experience Design
-- ViewingNowThe Masterclass Certificate in Hotel QA & Customer Experience Design is a comprehensive course designed to empower learners with essential skills for success in the hospitality industry. This program emphasizes the importance of quality assurance and customer experience design in achieving high levels of guest satisfaction and loyalty.
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GBP £ 140
GBP £ 202
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⢠Hotel Quality Assurance (QA)
⢠Customer Experience Design
⢠Quality Management in Hospitality
⢠Mystery Guest Programs
⢠Service Blueprinting for Hotels
⢠Hotel Customer Feedback Management
⢠Continuous Improvement in Hotel QA
⢠Global Hospitality Standards & Best Practices
⢠Hotel QA Data Analysis & Reporting
⢠Design Thinking for Hospitality
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