Global Certificate in Sales: A Practical Approach
-- ViewingNowThe Global Certificate in Sales: A Practical Approach is a comprehensive course designed to empower sales professionals with the latest tools and techniques to excel in the modern sales landscape. This certificate course emphasizes the importance of consultative selling, strategic planning, and customer relationship management.
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⢠Sales Fundamentals: Understanding the Sales Process, Building Rapport, Identifying Customer Needs
⢠Prospecting and Lead Generation: Researching Prospects, Generating Leads, Qualifying Leads
⢠Product Knowledge: Product Awareness, Feature Benefits, Competitive Analysis
⢠Communication Skills: Active Listening, Effective Questioning, Clear Presentation
⢠Objection Handling: Anticipating Objections, Overcoming Objections, Maintaining Composure
⢠Closing Techniques: Trial Closes, Assumptive Closes, Alternative Choices
⢠Relationship Building: Maintaining Customer Relationships, Upselling and Cross-Selling, Referral Generation
⢠Sales Metrics: Tracking Sales Performance, Setting Sales Goals, Analyzing Sales Data
⢠Ethics in Sales: Understanding Ethical Sales Practices, Avoiding Deceptive Sales Tactics
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