Professional Certificate in Consultative Selling and Productivity
-- ViewingNowThe Professional Certificate in Consultative Selling and Productivity is a comprehensive course designed to empower learners with the essential skills required to excel in modern sales environments. This certificate program emphasizes consultative selling techniques, which prioritize understanding customer needs and building long-term relationships over hard-selling tactics.
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⢠Understanding Consultative Selling: This unit will cover the fundamentals of consultative selling, emphasizing the importance of understanding customer needs and building long-term relationships.
⢠Prospecting and Lead Generation: Students will learn strategies for identifying and engaging potential customers, including research techniques and effective communication skills.
⢠Needs Assessment and Solution Development: This unit will focus on the critical skills of identifying customer needs, developing tailored solutions, and presenting those solutions in a compelling way.
⢠Overcoming Objections and Closing Techniques: Students will learn how to handle objections effectively, build trust and credibility, and close deals with confidence.
⢠Time Management and Productivity: This unit will cover best practices for managing time and increasing productivity, including goal-setting, prioritization, and organization.
⢠Sales Metrics and Analytics: Students will learn how to track and analyze sales performance data to make informed decisions and improve results.
⢠Building Long-Term Customer Relationships: This unit will focus on the importance of building and maintaining strong customer relationships, including strategies for customer retention, upselling, and cross-selling.
⢠Leveraging Technology in Sales: Students will learn how to use technology effectively in the sales process, including CRM systems, social media, and other digital tools.
⢠Ethical Selling Practices: This unit will cover the ethical considerations of selling, including building trust, respecting customer privacy, and avoiding high-pressure tactics.
⢠Sales Strategy and Planning: Students will learn how to develop effective sales strategies and plans, including setting goals, identifying target markets, and creating sales forecasts.
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