Professional Certificate in Social Media Crisis Communication in a Connected World
-- ViewingNowThe Professional Certificate in Social Media Crisis Communication in a Connected World certificate course is a vital program designed to equip learners with the essential skills needed to manage communication crises in today's interconnected digital world. With the increasing importance of social media in shaping public opinion and perception, there is a growing demand for professionals who can effectively manage communication strategies during a crisis.
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⢠Social Media Crisis Management
⢠Identifying and Analyzing Crisis Situations
⢠Developing a Social Media Crisis Communication Plan
⢠Stakeholder Engagement in Crisis Communication
⢠Legal and Ethical Considerations in Social Media Crisis Communication
⢠Social Listening and Monitoring in Crisis Management
⢠Measuring Effectiveness of Social Media Crisis Communication
⢠Best Practices for Cross-Platform Crisis Communication
⢠Case Studies of Successful Social Media Crisis Management
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