Professional Certificate in Empathetic Sales for Career Advancement
-- ViewingNowThe Professional Certificate in Empathetic Sales for Career Advancement is a comprehensive course designed to empower learners with the essential skills needed to excel in sales and advance their careers. This course emphasizes the importance of empathy in sales, teaching techniques that prioritize building relationships, understanding customer needs, and providing tailored solutions.
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Here are the essential units for a Professional Certificate in Empathetic Sales for Career Advancement:
⢠Empathetic Communication Skills: Active Listening, Body Language, and Tone
⢠Understanding Customer Needs and Pain Points
⢠Building Trust and Rapport with Empathy
⢠Selling with Integrity and Ethics
⢠Adapting Sales Approaches to Different Personalities
⢠Handling Objections and Rejections with Empathy
⢠Leveraging Empathy for Upselling and Cross-Selling
⢠Measuring and Improving Empathetic Sales Performance
⢠Career Development in Empathetic Sales
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