Professional Certificate in Strategic Communication in a Crisis
-- ViewingNowThe Professional Certificate in Strategic Communication in a Crisis is a valuable course for professionals seeking to excel in crisis communication. This certificate course emphasizes the importance of effective communication during critical situations, enabling learners to make informed decisions and minimize potential damage.
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⢠Crisis Communication Fundamentals: Understanding the importance of strategic communication during a crisis, including the development of crisis communication plans and protocols.
⢠Risk Assessment and Management: Identifying potential crises and developing strategies to mitigate risk, including the use of communication to manage stakeholder expectations and perceptions.
⢠Media Relations in a Crisis: Developing and maintaining positive relationships with the media during a crisis, including the use of press releases, media briefings, and interviews.
⢠Social Media and Crisis Communication: Utilizing social media platforms to communicate during a crisis, including the development of social media policies and procedures, and the use of social listening and monitoring tools.
⢠Internal Communication in a Crisis: Communicating effectively with employees during a crisis, including the development of internal communication plans and protocols, and the use of internal social media platforms and other communication tools.
⢠Crisis Communication Ethics: Understanding the ethical considerations surrounding crisis communication, including issues related to transparency, accuracy, and privacy.
⢠Crisis Communication Case Studies: Examining real-world examples of crisis communication, including successful and unsuccessful strategies, to develop an understanding of best practices in the field.
⢠Crisis Communication Simulation: Participating in simulated crisis scenarios to apply crisis communication strategies and techniques in a realistic setting.
Note: The above list of units is not exhaustive and can be modified based on the specific needs and objectives of the professional certificate program.
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