Professional Certificate in Service Design for Digital
-- ViewingNowThe Professional Certificate in Service Design for Digital course is a comprehensive program that equips learners with essential skills for career advancement in the digital industry. This course emphasizes the importance of designing services with the user experience at the forefront, integrating digital technologies to improve service efficiency and effectiveness.
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⢠User Research and Insights
⢠Service Design Thinking
⢠Designing for Digital Touchpoints
⢠Prototyping and Iterative Design
⢠Service Blueprinting
⢠Customer Journey Mapping
⢠Usability Testing and Evaluation
⢠Stakeholder Management in Service Design
⢠Measuring Success in Service Design
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