Global Certificate in Performance & Influence
-- ViewingNowThe Global Certificate in Performance & Influence is a highly sought-after course designed to empower professionals with essential skills for career advancement. This certificate program focuses on enhancing communication, leadership, and influence abilities, making it increasingly relevant in today's fast-paced, globalized business environment.
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⢠Communication Fundamentals: Understanding the basics of effective communication, including verbal, non-verbal, and written communication skills.
⢠Building Rapport: Techniques for establishing and maintaining positive relationships with others, including active listening, empathy, and body language.
⢠Influence and Persuasion: Strategies for persuading and influencing others, including understanding their motivations and using persuasive language and techniques.
⢠Presentation Skills: Techniques for delivering effective presentations, including speech structure, visual aids, and audience engagement.
⢠Negotiation and Conflict Resolution: Methods for negotiating and resolving conflicts, including understanding different negotiation styles and strategies for de-escalating tense situations.
⢠Cultural Intelligence: Understanding and working with people from different cultural backgrounds, including awareness of cultural differences and similarities, and techniques for building cross-cultural relationships.
⢠Emotional Intelligence: Recognizing and managing emotions in oneself and others, including techniques for building emotional awareness and regulation.
⢠Leadership and Team Management: Developing leadership skills, including setting goals, delegating tasks, and managing team dynamics.
Note: This list is not exhaustive and other units may be included in a Global Certificate in Performance & Influence program. The specific units and content covered may vary depending on the program provider.
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