Advanced Certificate in Social Media Crisis Management: A Practical Approach
-- ViewingNowThe Advanced Certificate in Social Media Crisis Management: A Practical Approach is a comprehensive course designed to empower professionals with the essential skills to manage and navigate through social media crises. In today's digital age, businesses are increasingly vulnerable to social media backlash, making this course more important than ever.
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โข Advanced Social Media Listening
โข Social Media Crisis Management Framework
โข Developing a Crisis Communications Plan
โข Stakeholder Communication in a Crisis
โข Social Media Policy Creation and Enforcement
โข Legal and Ethical Considerations in Social Media Crisis Management
โข Monitoring and Measuring Social Media Crisis Response
โข Case Studies in Social Media Crisis Management
โข Tabletop Exercises and Simulation
โข Best Practices for Social Media Crisis Recovery
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