Advanced Certificate in Social Skills & Emotional Intelligence
-- ViewingNowThe Advanced Certificate in Social Skills & Emotional Intelligence is a comprehensive course designed to enhance your interpersonal abilities and emotional intelligence quotient. This program is vital in today's social and professional landscape, where effective communication, empathy, and self-awareness are essential for success.
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Here are the essential units for an Advanced Certificate in Social Skills & Emotional Intelligence:
โข Understanding Social Skills: An overview of the different types of social skills and their importance in personal and professional settings.
โข Effective Communication: Techniques for clear and concise communication, active listening, and non-verbal cues.
โข Emotional Intelligence: Defining emotional intelligence and understanding its impact on decision-making and relationships.
โข Empathy: Developing the ability to understand and share the feelings of others, and how it can improve relationships.
โข Conflict Resolution: Strategies for resolving conflicts in a peaceful and productive manner.
โข Building Rapport: Techniques for building trust and rapport with others, including body language and tone of voice.
โข Assertiveness: Understanding the difference between assertiveness and aggression, and how to assert oneself effectively.
โข Networking: Building and maintaining professional relationships for personal and career growth.
โข Self-Awareness: Developing a deep understanding of one's own emotions, strengths, weaknesses, and values.
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