Certificate in Consultative Selling: Active Listening Skills
-- ViewingNowThe Certificate in Consultative Selling: Active Listening Skills is a valuable course that enhances learners' ability to understand customers' needs and build long-term relationships. This course focuses on active listening skills, a critical component of consultative selling, which is highly sought after in various industries.
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โข Understanding Consultative Selling: An Overview
โข The Importance of Active Listening in Sales
โข Developing Effective Questioning Techniques
โข Identifying Customer Needs and Wants through Active Listening
โข Building Rapport and Trust with Active Listening Skills
โข Overcoming Objections through Active Listening
โข Enhancing Customer Engagement with Active Listening
โข Practicing Reflection, Clarification, and Summarization Techniques
โข Improving Sales Performance with Active Listening Skills
โข Case Studies and Role-Play Exercises in Consultative Selling and Active Listening
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