Executive Development Programme in FBA Retention Management
-- ViewingNowThe Executive Development Programme in FBA (Fulfillment by Amazon) Retention Management is a certificate course designed to address the growing industry demand for experts in customer retention. This programme emphasizes the importance of retaining customers in the competitive e-commerce landscape, where customer acquisition can cost up to 25 times more than retention.
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โข Customer Relationship Management
โข FBA Retention Strategies
โข Customer Segmentation and Targeting
โข Improving Customer Satisfaction and Loyalty
โข Analyzing Customer Behavior and Preferences
โข Personalization and Customization in FBA Retention
โข Customer Lifetime Value and Profitability
โข Effective Communication and Engagement
โข Managing Customer Churn and Win-back Strategies
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