Global Certificate in Social Media: Crisis Response
-- ViewingNowThe Global Certificate in Social Media: Crisis Response is a vital course designed to empower professionals in managing crisis situations via social media platforms. With the increasing importance of social media in business communications, there is a growing industry demand for experts who can handle crises effectively in this dynamic digital landscape.
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โข Unit 1: Introduction to Social Media & Crisis Response
โข Unit 2: Identifying & Assessing Social Media Crises
โข Unit 3: Crisis Communication Strategy on Social Media
โข Unit 4: Best Practices for Social Media Listening & Monitoring
โข Unit 5: Building & Maintaining a Positive Social Media Presence
โข Unit 6: Legal & Ethical Considerations in Crisis Response
โข Unit 7: Case Studies: Successful & Unsuccessful Crisis Responses
โข Unit 8: Developing a Social Media Crisis Management Plan
โข Unit 9: Training & Preparing Your Team for Social Media Crises
โข Unit 10: Metrics & Evaluation: Measuring Crisis Response Effectiveness
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