Masterclass Certificate in Assertiveness & Social Skills
-- ViewingNowThe Masterclass Certificate in Assertiveness & Social Skills is a comprehensive course designed to empower learners with essential communication and interpersonal skills. This program highlights the importance of assertiveness in both personal and professional life, teaching techniques to express thoughts and feelings directly, honestly, and respectfully.
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โข Understanding Assertiveness: Defining Assertiveness and Its Importance
โข Recognizing Assertive, Aggressive, and Passive Behavior
โข The Art of Effective Communication: Active Listening and Clear Expression
โข Building Confidence: Overcoming Social Anxiety and Developing Self-Assurance
โข Conflict Resolution: Managing Disagreements Assertively
โข Managing Emotions: Assertiveness and Empathy in Interpersonal Relationships
โข Social Etiquette: Mastering the Unspoken Rules of Social Interaction
โข Assertive Body Language and Non-Verbal Communication
โข Networking and Small Talk: Building Rapport and Making Connections
โข Assertiveness in the Workplace: Navigating Professional Relationships and Challenges
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